Refund policy

Exchange / Return :

We at DIVA, follow a very stringent quality check process and make sure to provide our customers with the highest quality products. We do not follow a refund policy and do not offer a refund on any orders. However, incase our customers have received a damaged product. For any exchange / return requests please write to us on divabydivyaa@gmail.com 

Conditions :

Incase of any exchange, the customer is requested to inform us about the same within 3 days of delivery. We accept the exchange within 3 days of the registered request and hold the right to not accept the products incase received in a damaged condition or after the given time.

- Request you to please go through our size guide thoroughly before confirming your orders. For any assistance you can write to us on divabydivyaa@gmail.com

- The products should be in unworn condition with all tags intact. It holds all rights to not accept the products incase they are used or damaged by the customer.

- We only accept exchange / return of product once and within 3 days of the goods received by the customer.. 

- Exchange and return are not applicable on International orders.